Skip to main content

Vendor information

What you'll learn

Create vendor information to receive payouts sent by the company using OwlPay.

You must fill in vendor information first to receive payouts from Company.

If your role on OwlPay is company user, please refer to Company > Vendor information > Create vendor".

How to add the receiving setting

Follow the steps below to set up the vendor receiving payouts information.

We will use the payout method - NIUM as an example.

1. On the "Settings" > "Vendor information" page, click the vendor name you want to set up

vendorInfo_url_click

2. Click the "Receive setting" tab

vendorInfo_receivingPayoutUSDC_tab_click

3. Click the country you want to receive payouts

vendorIndo_receivingPayoutCountryTab_button_click

4. Click "Setting" on the currency you want to add

Below is an example of using SGD to receive payouts.

vendorInfo_receivingPayoutNiumSettingCurrency_button_click

Please note

The country you set on the country/region you want to receive payouts page determines the currency that can be set on this page.

For example, if the company clicks "Taiwan", the vendor can only set "New Taiwan Dollars" as the receiving currency.

5. Click "Received by fiat" > "NIUM"

vendorInfo_receivingPayoutFiatPayout_button_click

6. Click "Add" on the Company profile section

vendorInfo_receivingPayoutNiumCompanyProfileAdd_button_click

  • You will be redirected to the "OwlTing AML Identity Verification" page. Fill in your vendor's receiving account number
  • Click "Submit" upon completion.

7. Click "Add" on Receiving setting section

vendorInfo_receivingPayoutNiumReceiveSettingAdd_button_click

  • You will be redirected to the "OwlTing AML Identity Verification" page. Fill in your vendor's receiving account number
  • Click "Submit" upon completion.

8. Wait for verification by OwlPay

vendorInfo_receivingPayoutNiumSettingAllSubmitted_button_click

  • The OwlPay team will verify this information and notify you through email once the verification is done.
  • You can start to receive payouts through SGD now.

How to add the USDC receiving payout method (Stablecoin)

Follow the steps below to set up vendor receiving information.

1. On the "Settings" > "Vendor information" page, click the vendor name you want to set up

vendorInfo_view

2. Click the "Receive setting" tab

vendorInfo_receivingPayoutUSDC_tab_click

3. Choose the Receiving country/region

vendorIndo_receivingPayoutCountryTab_button_click

4. Click "Stablecoin" > click "Circle"

vendorInfo_receivingPayoutUSDC_button_click

5. Click "Setting" on USDC

vendorInfo_receivingPayoutUSDC_button_click

6. Click "Add" on the Company information section

vendorInfo_receivingPayoutUSDCcircleBasicInfoAdd_button_click

You will be redirected to the "AML - KYC Identity Verification" page.

Fill in your vendor's receiving account number and click "Send" after completing.

7. Click "Bind the OwlTing Wallet" on the OwlTing Wallet section

vendorInfo_receivingPayoutSettingUSDCowltingWallet_button_click

Follow the instructions to complete the account binding.

vendorInfo_receivingSettingUSDCowltingWalletQrcode

8. Click "Add" on the receiving payout account section

vendorInfo_receivingPayoutSettingUSDCreceivingAccountAdd_button_click

You will be redirected to the "AML - KYC Identity Verification" page.

Fill in your vendor's receiving account number and click "Send" after completing.

9. Wait for verification by OwlPay

Once the verification is done, you can request payout.

How to edit receiving setting

Follow the steps below to edit the vendor receiving setting.

1. Go to "Settings" > "Vendor Information", click the name of the vendor you want to configure

vendorInfo_url_click

2. Click on the "Receiving Settings" tab

![vendorInfo_receivingPayout_Tab_click](./images/vendor-information/vendorInfo_receivingPayout_tab_click.png

3. Select the "Country/Region where you want to receive payments"

vendorIndo_receivingPayoutCountryTab_button_click

4. Click "Settings" for the currency you want to modify

vendorInfo_editReceivingSetting_button_click

5. In the receiving settings section, click ... > Edit

vendorInfo_receivingSetting_edit

How to view and edit vendor information

On the "Setting" > "Vendor information" page, click vendor name to view and edit vendor information.

vendorInfo_url_click

On the specific vendor information page, you will see 3 sections:

  • Details
  • Receive setting
  • Order information

Details

This vendor information will display on OwlPay.

  • Name: vendor's display name on OwlPay platform
  • Email: vendor’s contact email
  • ID: vendor’s system id on OwlPay. If you have any engineering issues in the future, you can provide this id to your OwlPay contact window. Our engineering team can troubleshoot your issues more quickly.
  • Custom ID: you can enter a more memorable id for your vendors to facilitate management.
  • Note: you can add notes on this vendor.

vendorInfo_details_view

Receive setting

Refer to Add receiving payout information.

Order information

Display all order information of this vendor.

How to set the vendor's email display language

On the "Setting" > "Vendor information" page, click vendor name to change the email display language.

Click on "Setting" and select the language you want to set in "Display Language in email".

vendorInfo_detailsSettingEmailLanguage_modal_view