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Review

What you'll learn

Reviewing reconciliation order to ensure the payout details.

"Review" refers to the review process to approve or reject a reconciliation order. People who have approval permission can approve a single or multiple requests on OwlPay “Review” page.

If you are a company user, please refer to Company > Review.

Prerequisite
  1. You have review permission.
  2. Orders have been selected for reconciliation.

How to view reconciliation order available for review​

On the “Review” page, only requests available for review are displayed. You must first initiate a reconciliation order on the Reconciliation page.

On this page, you will see:

  • Status: review the status of the reconciliation request, please refer to Order review status for details.
  • Total amount: total transaction amount of the reconciliation request
  • Vendor / Custom ID: "vendor name" and "custom vendor id" on the OwlPay system
  • Reconciliation order number: serial number of the reconciliation request
  • Review progress: review the progress of the reconciliation order, see “Review progress description” for more details

review_view

You can adjust the display table columns by clicking the "Filter" button; click "Export" to download all the order information to your computer as .csv.

How to view the review progress​

Each reconciliation request indicates the current review progress, and there are three types of them:

  • Item to be accepted: the number of reconciliation request that needs to be verified after revision
  • Number of orders needed review: the total number of orders needed review in this reconciliation request

review_progress_view

Please note

For more details about the review process, please refer to Multiple role review flow :::

After Clicking "Complete review", the order will be moved to different pages according to the review status. If "approved", it will be moved to the Payout; if "rejected", it will be moved to Reconciliation.

You can see the review status of the reconciliation order on the Order page.

order_view